02

Review Management

Turn one customer's review
into the next customer's trust.

A thoughtful reply shows future customers how you run your restaurant.

Start a restaurant review
A Jini Team specialist explaining a SmartPlace review
Jini Team Specialist SmartPlace Review

We check the journey from first impression to visit.

What we check first

Before deciding what to post,
understand why customers leave.

We write individual replies, highlight your strengths and turn feedback into improvements.

Specialist Review We check the journey from first impression to visit.
01

Replies that refer to the customer's meal and experience

02

A balance of thanks, strengths and an invitation to return

03

Calm, considered responses to complaints

04

Use recurring feedback to guide improvements

What we do each month

See the work.
Know what is being done.

We clearly share what we checked, changed and learned.

Jini Team Specialist We will review it ourselves.
  1. 01 Check new reviews and key issues
  2. 02 Write a tailored reply to each review
  3. 03 Agree on responses to complaints or misunderstandings
  4. 04 Summarize monthly praise, concerns and menu mentions

Check your restaurant

If three or more apply,
it is time for a review.

Just send us your Naver Place link.

Start your free review